What is a pre-claim request?
A pre-claim request lets MK INSURE review your policy details, claim summary, and documents before the formal claim process begins.
Share your insurer name, policy number, claim summary, and supporting documents. Our claims team will receive everything at claimsupport@mkinsure.in and send you an acknowledgement with a ticket number for follow-up.
What to send
Policy number, insurer name, email address, a brief claim summary, and any supporting documents up to 5 MB.
What you get
A ticket number on-screen and in your confirmation email so you can track the request with our team.
If you want to talk to someone before filing the pre-claim, use our regular support channels or start here and submit the details once you're ready.
FAQ
A pre-claim request lets MK INSURE review your policy details, claim summary, and documents before the formal claim process begins.
Upload any relevant supporting documents such as bills, discharge summaries, photos, policy copies, or other evidence that helps explain the claim.
The total upload size can be up to 5 MB. The limit is enforced on the page and again on the server.
Yes. MK INSURE generates a ticket number for every submission and emails it back to the claimant as acknowledgement.